Frequently Asked Questions

How can I contact Hawknad Industries?

You can call us at 1-888-313-1801 or email us at info@clear-n-smooth.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

Your credit card will be processed on the next business day. If there is a problem our customer service will contact you by phone. If all is well with your credit card then your order will ship on that day.

How are products delivered to me?

We ship from Alexandria, Virginia, by UPS ground. Depending upon your state and city, delivery takes 2 to 5 business days.

What is your refund or exchange policy?

All sales are final.

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We respect your privacy.

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.